ARTICLE 1 — GENERAL PRINCIPLES

1.1 Choco-Story Torino S.R.L, with registered office in Via Paolo Sacchi 42, 10128 Turin, registered with the Chamber of Commerce with REA 1312246, hereinafter referred to as Choco-Story Torino, manages a website at Www.choco-story-torino.it (hereinafter the “Site”).

1.2 All personal data collected by us (hereinafter referred to as “Data”) will be processed in accordance with applicable Italian and European regulations on the protection of personal data, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 relating to the protection of individuals with the processing of personal data and on the free movement of such data and which repeals Directive 95/46/EC (general data protection regulation, “GDPR”), Directive 2002/58/EC, as amended by the directive 2009/136/EC and the law of 13 June 2005 called the “Law on Electronic Communications”, amended by the law of 10 July 2012.

1.3 The user is invited to carefully read this Privacy Policy (hereinafter the “Policy”) and to read the content.

ARTICLE 2: SCOPE OF APPLICATION

2.1 The Policy describes the measures taken for the processing and management of user data while using the Site and the user's rights as a user of the Site.

2.2 The Information applies to all services offered by Choco-Story Torino through the Site.

ARTICLE 3: DATA THAT CAN BE COLLECTED

3.1 When you visit our Site, we may collect information (including Data) in a number of ways:

3.1.1 Data provided by users. We collect the Data that you communicate on the Site in order to allow Choco-Story Torino and its Partners to confirm a reservation for a visit to the Museum.

3.1.2 Information collected through technological tools. When the user browses our Site, our computer systems may collect passive data such as the IP (Internet Protocol) address or the type of browser used. We also use cookies to collect information about the date and time of the user's visit or the areas of the Site visited.

3.2 By visiting our Site or submitting your Data, you consent and authorize the collection and processing of your Data as described in this Policy. If you do not consent or cannot authorize the collection or processing of your Data as described in this Policy, do not use the Site.

3.3 The user has the right to withdraw their consent at any time by contacting us at the following address Via Paolo Sacchi 38, 10128 Turin or by e-mail at info@choco-story-torino.it.

ARTICLE 4: PURPOSE OF DATA PROCESSING

4.1 The Data we collect is used to process and book a visit to the museum. They also serve to improve the services we offer you, providing us with information about your interests regarding the functionality, performance and support of our services.

4.2 We may use the Data collected directly or through various media for promotional, commercial or informational purposes. In this context, in order to allow you to make the best use of the Site and to keep you informed of our news and our best offers of the moment, we can offer you free newsletters. Unless you object, if you have used the services of Choco-Story Torino, we can send you information electronically relating to the use of the Site and our promotional offers.

4.3 We may also use this Data to carry out studies aimed at improving our services.

4.4 We may disclose your Data as necessary to (a) comply with applicable laws or comply with a court order or injunction, or (b) protect and defend our rights or those of users of the Site.

4.5 We may transmit your Data to our Direct Marketing Partners via email, if you choose to receive promotional communications from us. In any case, we will take all reasonable steps to ensure that these companies comply with this Policy.

Our policy is to prohibit these companies from using your Data for purposes other than providing the products and/or services expressly requested by Choco-Story Torino.

4.6 We can “anonymize” the Data by removing personal identification elements such as the name and email address and group the data for use in the context of market studies or for other professional purposes. We may then be required to disclose such anonymized information to third parties.

4.7 Except for the cases described in this article, we do not allow the sale or transfer of Data to third parties without your consent.

ARTICLE 5: RIGHT TO OBJECT

5.1 The user has the right to object to the processing of their Data and their use for prospecting purposes, in particular commercial. This right can be exercised by sending a letter to the headquarters of Choco-Story Torino: Via Paolo Sacchi 42, 10128 Turin OR by e-mail to the following address: info@choco-story-torino.it.

5.2 To unsubscribe from our newsletters, you can exercise your right to object by clicking on the unsubscribe link at the bottom of each of our newsletters. Unsubscribe requests are effective only if confirmed by a message. Otherwise, you can exercise your right to object as described in Article 6.1 of this Charter.

ARTICLE 6: RIGHT OF ACCESS, RECTIFICATION, CANCELLATION AND RESTRICTION OF PROCESSING

6.1 The user has the right to access, rectify, delete and limit the processing of data concerning him, in accordance with articles 15, 16, 17 and 18 of the GDPR.

6.2. These rights can be exercised by sending a letter to the headquarters of Choco-Story Torino: Via Paolo Sacchi 42, 10128 Turin OR by e-mail to the following address: info@choco-story-torino.it.

6.3 Before responding to such a request, we may ask you to identify yourself.

ARTICLE 7: RIGHT TO PORTABILITY

7.1. The user also has the right to receive the Data concerning him and that he has provided to Choco-Story Torino in a structured format, commonly used and readable by an automatic device, as well as the right to transmit them to another data controller when the processing of such Data is carried out through automated processes.

ARTICLE 8: COOKIE

8.1 Cookies are data sent to your device from your browser when you visit the Site and that include a unique identification number. Cookies simplify access to the Site and navigation and increase the speed and efficiency of their use. They can also be used to customize the Site based on your personal preferences. Cookies also allow us to analyze the use of the Site.

8.2. Choco-Story Torino informs the user about the types of cookies used on the Site:

analytical cookies (Google Analytics, Facebook);

cookies make it possible to keep track of the items recorded in the user's order.

Session cookies are used to facilitate the use of the Site by the user by storing some data about him.

Advertising cookies, which are intended to provide us with information on the products, services and pages you consult, allow us to personalize the advertisements that may be offered to you on the Site through “retargeting” techniques based on your previous searches and your selection criteria (internal retargeting for viewing the home page, on abandoned carts and on wishlists, and retargeting on sites outside Choco-Story Torino (Facebook, Google targeting, Big Data, Google My Business, etc.)).

In accordance with the law of 13 June 2005 relating to electronic communications, these cookies do not collect any information that allows the user to be personally identified and, since they are installed solely for their technical functionality, they do not require the subscriber's express consent.

8.3. In accordance with the law of 13 June 2005 relating to electronic communications, your consent is not necessary when the installation of a cookie has the sole purpose of allowing or facilitating electronic communication or is strictly necessary for the provision of an online service at your express request (session cookie).

8.4. For advertising cookies, the user's consent or refusal is communicated to us through the browser settings or through any other technical means supported by the Site and that allows us to manage the user's navigation on the Site.

8.5. It is possible to refuse the installation of technical cookies by following the procedures described below depending on the browser used.

if you browse the Internet with the Internet Explorer browser, follow the procedure indicated here

if you browse the Internet with the Mozilla Firefox browser, follow the procedure indicated here

if you browse the Internet with the Google Chrome browser, follow the procedure indicated here

if you browse the Internet with the Safari browser, follow the procedure indicated here

Choco-Story Torino informs that disabling cookies may compromise optimal navigation and the functionality of the Site.

8.6. The user always has the option of deleting accepted cookies. If you want to delete cookies, the settings or preferences controlled by those cookies will also be deleted.

ARTICLE 9: DATA STORAGE

Choco-Story Torino may keep your Data for a period of 5 years after the cancellation of your registration in order to offer you new products and/or services.

ARTICLE 10: RIGHT TO COMPLAIN

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the member state where you usually reside, place of work or place of the alleged violation, if you believe that the processing of your Data violates the GDPR.

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