Terms of sale

Subject

These general conditions apply to all online reservations made at our facility. Customers declare that they have read these general conditions and that they accept them. Reservations are only possible if customers accept these general conditions. Customers can save and print these general conditions.

Prices

The prices indicated at the time of booking constitute the total price of the service sold, including taxes, expenses and other ancillary costs. Any supplements are clearly indicated before booking the service.

Customers authorize us to correct any obvious pricing errors.

Reservations

Customers choose the services presented by Choco-Story Torino. They declare that they are aware of the nature, purpose and booking methods of the available services and that they have requested and obtained the necessary and/or additional information to make their reservations with full knowledge of the facts. Customers are solely responsible for the choice of services and their suitability for their purposes, so we do not assume any responsibility in this regard. Reservations are considered accepted by customers upon completion of the booking process.

Reservation procedure

Customer reservations are made using the virtual booking form accessible online in the booking tool. This is an offer that must be validated by Choco-Story Torino, subject to availability. Customers undertake to fill in all necessary information for the reservation before making the reservation. Customers attest to the veracity and accuracy of the information provided.

The confirmation will be sent via e-mail with a summary of the offer, the date, the time, the program chosen by the customer, the price and the number of people, as well as the address of Choco-Story Torino.

Cancellation Policy

In case of cancellation of the visit or in the event of a 'no show', the amount due will still be charged.